Cancellation Policy

At Jai Hind Groups, we strive to provide the best service and high-quality products. However, we understand that circumstances may require order cancellations. Please read our cancellation policy carefully before placing an order.

1. Order Cancellation by Customer

• Customers can request a cancellation within 24 hours of placing the order, provided it has not yet been processed or shipped.

• To request a cancellation, contact us immediately at info@jaihindgroups.com with your order details.

• If the order has already been processed or shipped, cancellation will not be possible. In such cases, customers may follow our Return & Refund Policy.

• Orders placed with customizations or special orders cannot be canceled once processing has begun.

2. Order Cancellation by Jai Hind Groups

• We reserve the right to cancel an order under the following conditions:

  • The product is out of stock or discontinued.

  • Payment is not successfully processed or verified.

  • The shipping address is incomplete or incorrect.

  • The order is flagged as fraudulent or suspicious.

• If your order is canceled by us, you will be notified via email or phone, and a full refund (if applicable) will be processed within 2 days.

3. Refund for Canceled Orders

• If an order is canceled before shipping, a full refund will be initiated.

• Refunds will be processed to the original payment method within 5 days.

• If the order was paid using Cash on Delivery (COD), no refund is applicable as no payment was collected.

4. Modifications to Orders

• If you need to make changes to your order (e.g., address correction, product change), please contact us immediately.

• Changes can only be accommodated if the order has not been processed.

5. How to Request a Cancellation

To cancel an order, please provide the following details:

• Order ID

• Registered Email Address

• Reason for Cancellation

We appreciate your understanding and cooperation regarding our cancellation policy.